Logo YaSM Support
 Contact |  +49 8382 2809303 |  YaSM-Support (Deutsch)
Login - New ticket

YaSM support knowledge base

The YaSM framework and service management best practice

Where to start with YaSM
A picture is worth a thousand words, as they say, so if you've never heard of YaSM before and want to know what it is about, we suggest that yo...
Sat, 21 May, 2016 at 6:05 PM
YaSM and ITIL
YaSM was designed to be well aligned with ITIL and users familiar with ITIL will instantly recognize that there is a lot of common ground b...
Thu, 19 May, 2016 at 6:05 PM
ISO 20000 certification with YaSM
One of the objectives when creating YaSM was to provide a service management process framework which is closely aligned with ISO 20000, ...
Thu, 19 May, 2016 at 6:35 PM
YaSM and COBIT
When developing YaSM we also looked into COBIT (Control Objectives for Information and Related Technologies, a framework maintained and owned by ISA...
Sat, 21 May, 2016 at 3:42 PM
YaSM and CMMI-SVC
CMMI-SVC® (Capability Maturity Model Integration for Services, owned by Carnegie Mellon University) "provides guidance for developing ...
Thu, 7 Jul, 2016 at 11:42 AM
YaSM and USMBOK
YaSM and USMBOK (Universal Service Management Body of Knowledge) USMBOK (Universal Service Management Body of Knowledge, owned by V...
Sat, 21 May, 2016 at 4:51 PM

 

Search: